Sr. Subject Matter Expert, RBS

Amazon.com operates in a global eCommerce environment without boundaries, offering a diverse set of businesses including Retail, third‑party marketplaces, eCommerce platforms, and web services for developers. Amazon's Global Stores (GS) provide customers access to Amazon’s worldwide selection with a localized search and browse experience, convenient local payment options, end‑to‑end delivery solutions, and native customer service on the local Amazon marketplace. GS simplifies the cross‑border shopping process by clearing customs on the customer’s behalf and guaranteeing that customers will not pay additional duties and import fees beyond what is shown at checkout. The RBS AGS team shares GS’s vision to empower customers to “Stay Local, Shop Global” and aims to improve the GS customer experience and maximize revenue potential by fixing cross‑listing, buyability, discoverability, and detail‑page conversion defects at scale. The role is a Senior Business Analyst focuse...