Sr. Program Manager, Translation Services Operations

Description
As the Sr. Program Manager for Operational Efficiency/AI Strategy for Translation Services Operations, you will lead the identification, development, implementation, and maintenance of AI solutions that optimize translation operations and drive business performance improvements across Translation Services. You will focus on leveraging AI to enhance operational efficiency, team productivity, and quality execution across our key performance indicators. A critical aspect of this role will be evangelizing AI solutions across the organization and revolutionizing how translation operations teams consume and act on performance data through the development of AI-enhanced solutions, governance mechanisms, and decision support tools.

We are looking for an experienced program manager with AI/ML skills to join our organization to support our daily operations and longer-term strategic planning. This will focus on several aspects: partnering with operational leaders to build ...