Sr. Program Manager

**We are looking for a Sr.
Program Manager**
- Leading the Customer Success Management organization in Mexico
- Customer facing, local representation of the Customer Organization North America in Mexico providing local leadership to the team (matrix set-up for test engineering and quality assurance)
- Customer relationship management including full program responsibility with both, existing and new customers, in North America
- Effective portfolio management focusing on growth, profitability and cash flow (profit & loss responsibility and NWC management)
- People & organization development: implementation of target operating model including further development of key roles, competencies and interfaces to business support functions and operations organization (procurement & production)
- Establish strong local Customer Success Management leaders/team (coaching & mentoring) in close collaboration with the North American Management Team
- Collaboration w...