Full-time

Sr. Manager, Training and Quality for Manila (For Pooling)

Posted by Concentrix • manila, national capital region, Philippines

📍 manila, national capital region 🕒 June 10, 2026

About the Role

Candidate Profile

  • Must have at least 1 year experience as a Sr. Manager, Training & Quality
  • Must be willing to work onsite in San Lazaro
  • Effective communication skills, both written and verbal
  • Proficient in Microsoft Office
  • Ability to multi-task and meet timelines on deliverables
  • Experience in handling healthcare program



What's in it for you

  • ?Day 1 HM
  • OCompetitive Compensatio
  • nCareer Growt

hEssential Functions/Core Responsibilitie

  • sMonitors, evaluates and/or audits a sampling of inbound and/or outbound calls and other contact methods including chat and emai
  • lReports results of evaluations to appropriate Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource...

Ready to Apply?

Submit your application today and take the next step in your career journey with Concentrix.

Apply Now