Sr. Manager, Product Management – Loyalty Products & Customer Engagement

Position Purpose:

The Product Management Sr. Manager, Loyalty Products & Customer Engagement, is responsible for attracting, retaining, and developing top talent focused on assessing market needs and inspiring cross-functional product teams to find the fastest way to achieve value around those needs. This product group is the core engine for driving customer retention and value exchange, owning the core loyalty program engine, customer-facing experiences, and internal associate-facing tools. The Product Management Sr. Manager focuses on guiding and executing the delivery of business value to drive sales, improve efficiency, and improve customer satisfaction through the production of quality products. This includes ensuring that business users can manage complex loyalty program rules, deliver personalized benefits and incentives, and provide internal partners with the essential tools needed to service high-value customer accounts and grow our B2B capabilities. Within their des...