Full time
Sr Manager, Global Service Operations
Posted by Transaction Network Services • Australia, New South Wales, Australia
About the Role
An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives.Come join the excellence!
Overview
This role provides senior operational leadership across the APAC region for Global Service Operations, ensuring TNS Payment Services deliver high availability, strong performance, and excellent customer experience. The position acts as the senior local authority for incident management and operational governance, aligning operational execution with customer success and account management outcomes. It also leads the Client Service Management team.Responsibilities
Key Responsibilities:
Lead, develop, and motivate a multi‑country team, ensuring high engagement and strong performance.
Position the operations function as a value‑creating, revenue‑protective part of the business.
Ready to Apply?
Submit your application today and take the next step in your career journey with Transaction Network Services.
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