Sr. Manager, Client Services

Description

What does a Senior Client Services Manager do? 

Think of yourself as someone who will play a direct role in the operational growth, change, and innovation of the business with strategic initiatives.

Imagine yourself going to work with one thing on your mind: that you will constantly monitor your team’s growth. As you tackle your new tasks for the day, you know that it will lead to one thing: that you will impact and witness first-hand the company’s annual goal of 100% revenue growth year after year.

Responsibilities: 

- Manage new and existing campaigns with autonomy through the client lifecycle under the guidance of a Director or Senior Director.

- Ensure that all campaign metrics/SLAs are met and all clients are highly satisfied with the teams’ performance. 

- Client Management (30%)

Conducts weekly/monthly/quarterly business reviews.

Is the proactive conduit in reporting progress/activi...