Full-time
Sr. IT Operations Analyst
Posted by Software Ventures International • Maynila, Metro Manila, Philippines
About the Role
Job description:
About the Role
As a Senior IT Operations Analyst, you will be a key leader in ensuring the stability, security, and efficiency of our IT infrastructure. This role combines strategic oversight with hands-on technical expertise to manage our systems, resolve complex issues, and drive continuous improvement across our on-premise and cloud environments.
Key Responsibilities
- Provide advanced technical support for complex issues across servers, networks, and cloud infrastructure, leading incident response to meet and exceed SLAs.
- Analyze system performance and operational data to identify inefficiencies, trends, and opportunities for optimization.
- Develop and implement automation scripts (e.g., PowerShell, Python) to streamline repetitive tasks and improve system reliability.
- Lead and execute key IT projects, including infrastructure upgrades, technology rollouts, and process improvements.
- Monitor, manag...
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