Sr Engineer, Software

This role is responsible for designing, engineering, and deploying ServiceNow ITAM solutions that support high-availability operations and deliver reliable, automated service workflows across T-Mobile. The position focuses on enhancing ITAM module streamlines IT asset management processes to reduce costs and risks, while implementing modern engineering practices, automation frameworks, and integration patterns.

The engineer collaborates with cross-functional teams to streamline operational processes, reduce manual effort, strengthen service reliability, and improve user experience for, support teams, and business partners. This role requires independent judgment to recommend and implement improvements to ITAM architecture, workflow logic, automations, and data quality strategies that support organizational outcomes.

Success is measured by:

• Accurate, enterprise-wide hardware asset inventory integrated with CMDB.
• Reduced manual effo...