Sr. Desktop Support Engineer (Internal IT)

Job Title: Sr. Desktop Support EngineerJob Type: Full-timeLocation: India – PuneRole reports to: Lead. Work Hours: 9 hours.
Main Duties and Responsibilities:· Oversee and update assigned support service requests. · Handle daily technical support activities on desktop support, data network and server management. · Grow clients and communicate to Account Manager by determining new opportunities. · Setup desktop computers and peripherals and test network connections. · Install and test desktop software applications and internet browsers. · Test computers to ensure proper functioning of computer systems. ·  Train end users on usage of computer hardware and software. ·  Develop and manage effective professional working relationships with contractor personnel, co-workers and clients. ·  Adhere to policies as per corporate manuals and directives. ·  Extend computer support for systems’ software and hardware. ·  Setup computers and install software for various applications and programs. ·  ...