Sr. Customer Service Engineer

Company Description

Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers.

Job Description

The Senior Customer Service Engineer is a senior level position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment.

Qualifications

Responsibilities

•Provides support to client VIP’s

•After hour support required as needed

•Ability to be on stand-by as required in order to provide service to VIP clients

•Performs complex troubleshooting, installs and repair activities, typically associated in an end-user environment, including but not limited to PC’s...