Full-time

Sr. Consultant - Cisco VoIP Job

Posted by YASH Technologies • pune, maharashtra, India

📍 pune, maharashtra 🕒 June 23, 2026

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About the Role

Job Description  
ROLE AND RESPONSIBILITIES: 
Define the long-term enterprise voice strategy and technology roadmap. 
Lead large-scale migrations from on-premises to cloud collaboration. 
Act as the final escalation point for complex architectural issues. 
Evaluate new collaboration tools and conduct Proof of Concepts (PoCs). 
Manage vendor relationships and negotiate service level agreements (SLAs). 
Driving key KPI improvement month on month 
Drive Knowledge Management , Process management, Client sign off 
Drive Key initiatives, CSIP, Automations , Customer Value additions 
Drive Ticket Reduction, Effort Reduction, 
Lead Client discussion on Key initiatives driving and outcomes 
Lead MSR/QBR , drive Ops as per Client Sensitivities and Priorities 
Understanding of Benchmarking , Best practices as per industry standard and peer companies which can be drive...
                

Job Details

Location pune, maharashtra
Job Type Full-time
Category Other-General
Posted June 23, 2026
Deadline August 02, 2026

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