Sr Associate Information Systems Software Application Engineer

About the Role

Responsibilities:
- Salesforce Development (DEVOPS)

- Salesforce Lightning Development

- Software SDLC

- Software Application Troubleshooting at Application, Database, Network & Integration layers
- Lead and deliver Automation of tasks/service requests
- Perform trend analysis, and develop action plans for improving SLAs and reducing case volume and problems
- Incident troubleshooting, resolution and technical root cause analysis to address the problem permanently
- Identify business risks, inefficiencies, issues and opportunities related to Salesforce platform.
- Document, maintain standardization and look for ways to constantly improve processes & procedures.
- Develop expertise of Workday Go-To-Market business applications end-to-end
- Develop domain expertise of Workday’s Enterprise Applications including Integrations

About You

Basic Qualifications:
- 3+ years in Enterprise Software Ap...