Sr. Application Packaging Support

You will join an international, 24/7 application support team and take on the following responsibilities:

• Engage with application end users to analyze, document, and take ownership of issues through successful resolution
• Collaborate with DevOps, SREs, Test Engineers, and Development teams to implement permanent solutions
• Enhance monitoring frameworks and ensure round-the-clock system availability through on-call support
• Work closely with IT and business stakeholders to continuously improve platform availability, performance, functionality, and security
• Work with industry-leading technologies such as Kubernetes, Kafka, MongoDB, and Docker

To be successful in this role, you should:

• Demonstrate a strong sense of ownership, customer focus, and integrity
• Be well-organized and comfortable working in a team-oriented environment
• Possess excellent communication skills and a strong command of the Engli...