Full-time

Specialist - OM & CS.

Posted by MANN+HUMMEL • Bengaluru, Karnataka, India

📍 Bengaluru, Karnataka 🕒 February 25, 2026

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About the Role

Job Description
Role Summary
The Specialist – Order Management is responsible for end-to-end order processing and customer service activities within the MANN+HUMMEL Shared Service Centre in India. The role combines strong Opportunity-to-Cash (O2C) operations expertise with exposure to RPA, OCR, and small-scale automation initiatives to improve efficiency, accuracy, and customer experience.
Main Tasks
Order Management & Customer Service
Receive, validate, and process customer orders (manual, EDI, and portal-based).
Confirm order details, delivery dates, pricing, and agreements.
Proactively manage backorders including aging, partial shipments, substitutions, and delivery date adjustments within defined guidelines.
Monitor order exceptions, returns, credit notes, and price disputes.
Track customer order deliveries and provide timely, proactive communication.
Act as a...
                

Job Details

Location Bengaluru, Karnataka
Job Type Full-time
Category Information and Record Clerks
Posted February 25, 2026
Deadline April 06, 2026

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