Full-time
Specialist 3, Operational Efficiency & Training
Posted by LESCHACO • Bangkok, Bangkok, Thailand
About the Role
Specialist 3, Operational Efficiency & Training Your Responsibilities Operational Efficiency & Governance
Analyze global operational processes to identify gaps, inefficiencies, and improvement opportunities. Enforce adherence to global processes, standards, and data quality requirements. Act as a regional reference for process clarification, compliance, and best practices. Design and implement regional training strategies aligned with other OET regional teams and business priorities. Deliver internal training programs (virtual and in-person) across APAC. Develop and maintain training materials, SOPs, and e-learning content. Ensure effective knowledge transfer and operational readiness across countries. Define and monitor training KPIs (participation, effectiveness, adoption, compliance). Evaluate trainin...
Training Strategy & Delivery
Training Performance & Effectiveness
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