About the Role
The Role:
Responsibilities:
- Respond to customer inquiries for spare parts via phone, email, or in person.
- Prepare and send quotations based on customer requirements.
- Coordinate with stores/service departments for availability and timely dispatch.
- Follow up with customers on pending quotes and payments.
- Maintain sales records and prepare regular reports.
- Support the sales team in achieving targets and ensuring customer satisfaction.
- Ensure timely communication and resolution of customer concerns.
- Maintain proper documentation of sales transactions.
Ideal Profile:
Requirements
- 1-3 years of experience in spare parts sales coordination.
- Good communication and customer handling skills.
- Knowledge of spare parts (mechanical).
- Proficiency in MS Office, email, and ERP/sales software.
- Organized, proactive, and ...
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