Spanish-Speaking Technical Support for Electronics Company in Athens, Greece

Mercier Consultancy is delighted to present an exciting opportunity for a Spanish-Speaking Technical Support Specialist for a leading electronics company based in Athens, Greece! In this essential role, you will offer top-notch technical support to Spanish-speaking customers, assisting them in troubleshooting and resolving issues related to their electronic devices.

If you are passionate about technology and dedicated to delivering exceptional customer service, this role is tailored for you. Join our enthusiastic team and help us ensure our customers receive the best experience possible!

Responsibilities

• Provide technical support in Spanish via phone, email, and chat for customers with various electronic products
• Effectively diagnose and troubleshoot technical issues to enhance customer satisfaction
• Document all customer interactions and resolutions systematically in our support tracking system
• Collaborate with technical teams to ...