Spanish Process Associate - 2

Job Title: Spanish Customer Service Specialist

Location: Pune, India

Budget: 10 LPA

Shift: Night Shifts (Flexible)

Job Type: Full-Time

Immediate Joiner Preferred

Job Description:

We are seeking a Spanish Customer Service Specialist to join our dynamic team in Pune. As a key member of our customer support team, you will assist Spanish-speaking customers by providing exceptional service and resolving inquiries in both Spanish and English. This role is ideal for individuals who are fluent in Spanish and English, possess a customer-centric attitude, and have strong communication skills.

Responsibilities:

Provide high-quality customer service via phone, email, and chat in Spanish and English.

Address customer inquiries, concerns, and issues effectively, ensuring customer satisfaction.

Troubleshoot and resolve product or service issues for Spanish-speaking customers.

Maintain prof...