About the Role
A Spa Supervisor / Head therapist is responsible for managing the spa team and carrying out treatments to deliver an excellent Guest and Member experience while achieving sales revenue targets.
**What will I be doing?**
As a Spa Supervisor / Head therapist, you are responsible for managing the spa team and carrying out treatments to deliver an excellent Guest and Member experience. A Spa Supervisor / Head therapist will also be required to achieve sales targets and manage customer feedback. Specifically, you will be responsible for performing the following tasks to the highest standards:
+ Manage and carry out procedures, have current knowledge of treatments, and ensure all treatments comply with current legislation and company standards
+ Ensure client experience is proficient including bookings, payments, and consultation cards
+ Interact and communicate effectively with clients, members, team members, guests, and management team
+ Ensure team works to meeting depar...
**What will I be doing?**
As a Spa Supervisor / Head therapist, you are responsible for managing the spa team and carrying out treatments to deliver an excellent Guest and Member experience. A Spa Supervisor / Head therapist will also be required to achieve sales targets and manage customer feedback. Specifically, you will be responsible for performing the following tasks to the highest standards:
+ Manage and carry out procedures, have current knowledge of treatments, and ensure all treatments comply with current legislation and company standards
+ Ensure client experience is proficient including bookings, payments, and consultation cards
+ Interact and communicate effectively with clients, members, team members, guests, and management team
+ Ensure team works to meeting depar...
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