About the Role
We are currently seeking a Spa Receptionist for one of our clients in the hotel industry. This role is ideal for a service -oriented professional with a background in hospitality who is passionate about wellness and customer experience.
- Welcome and check in spa guests warmly and professionally.
- Manage appointment scheduling and coordinate with spa therapists.
- Handle phone, email, and in -person inquiries regarding services,
pricing, and availability. - Maintain accurate records of bookings, payments, and client
information. - Upsell spa treatments and products where appropriate.
- Ensure the front desk area and reception lounge remain tidy and
inviting.
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