Sous Chef

FILINVEST COMPANY: TIMBERLAND HIGHLANDS RESORTS

POSITION SUMMARY:

In accordance with the policies, procedure and standards of Chroma Hospitality Inc. and Timberland Highlands Resort,Rizal, under the direct supervision of the Senior Sous Chef, this position is responsible for the supervision andproduction of all items in the Kitchen.

SCOPE AND RESPONSIBILITIES:

1.MEETS ANDEXCEEDSCUSTOMERS ANDTEAM MEMBERSEXPECTATIONS

Establishes and communicates customer service objectives which support achievements of Timberlands Mission and Vision.

• Monitors customer service levels in operations and counsels' employees with alternative
  methods of responding to customer requests.
• Determines customer delight level and needs by reviewing comment cards and talking to
  customers regularly.
• Provides staff with the skills training to be able to provide value added service to
  customers.
  
• Develop...