About the Role
Position Summary
The food production team provides a consistent quality of food & beverage in the area/shift under control, as per corporate preset standards, to achieve the maximum level of guest satisfaction and organizational profitability in an atmosphere of teamwork and high employee morale.
Key Areas
- Systems/Operations
- Staff/Training
- Other Duties as Assigned
Measurable
- Departmental Productivity
- Food cost percentage
- Numbers of training given in the department
- Numbers of training attended
- Attendance and punctuality
- Quality audit
- Customer satisfaction index
- Employee motivational index
- Numbers of training conducted
- Number of employees promoted to other hotels
Non-measurable
- Interface with other departments (teamwork)
- Multifunctional
- Self-motivation ...
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