Full-time
Sourcing Performance Operations (SPO) Sr. Specialist, VE SPO Sr. Specialist (L4)
Posted by Amazon • Heredia, Costa Rica, Costa Rica
About the Role
Description
This is a full time, permanent, non - remote position based in Costa Rica and does not offer relocation benefits. Job applicants must be located and legally authorized to work in Costa Rica in order to be eligible for consideration.
Sourcing Performance Operations (SPO) team focuses on improving Vendor’s supply chain processes. We aim to perfectly empower and accompany Vendors in their inbound process of shipping products through Amazon Fulfillment Centers (FCs). The team is responsible for managing and investigating disputes vendors have concerning chargebacks that were created for defects/infractions as a result of a non-compliance to the Amazon Vendor agreement or Amazon’s supply chain expectations. The SPO team owns the investigation and coaching process for these vendors aiming to improve Vendor Experience, contacts reduction, chargeback resolution times, chargeback accuracy and re-dispute rates.
In this role, ideal candidat...
This is a full time, permanent, non - remote position based in Costa Rica and does not offer relocation benefits. Job applicants must be located and legally authorized to work in Costa Rica in order to be eligible for consideration.
Sourcing Performance Operations (SPO) team focuses on improving Vendor’s supply chain processes. We aim to perfectly empower and accompany Vendors in their inbound process of shipping products through Amazon Fulfillment Centers (FCs). The team is responsible for managing and investigating disputes vendors have concerning chargebacks that were created for defects/infractions as a result of a non-compliance to the Amazon Vendor agreement or Amazon’s supply chain expectations. The SPO team owns the investigation and coaching process for these vendors aiming to improve Vendor Experience, contacts reduction, chargeback resolution times, chargeback accuracy and re-dispute rates.
In this role, ideal candidat...
Ready to Apply?
Submit your application today and take the next step in your career journey with Amazon.
Apply Now