Solution Specialist (Pre-sales), Dynamics 365 Customer Experience

Job Details

Description

What do you think of when you hear the name MNP? At MNP Digital, we are more than a prominent consulting firm in tax and accounting; we are a technological powerhouse, endeavoring to transform digital landscapes. 

We are expanding our Dynamics practice and are looking for a Solution Specialist – Dynamics 365 Customer Experience to help clients modernize their customer-facing operations using Dynamics 365 Sales, Customer Service, and Customer Insights. This role is for someone who understands that CRM is not a system—it’s a revenue engine, a service differentiator, and a customer intelligence platform.

You will work closely with Microsoft and a virtual team of sellers, architects, and delivery leaders to shape CX strategies, win complex opportunities, and guide clients from fragmented customer data to unified, insight-driven engagement.

At MNP Digital, you will have autonomy,...