About the Role
Position Description:
CGI is looking for a ServiceNow Solution Architect to design, implement and manage solutions on the ServiceNow platform. The ideal candidate has strong development expertise, as well as advanced knowledge of ITSM practices.
Key Responsibilities
. Design solutions that meet business needs, mainly in ITSM practices, while respecting the organization's best practices and architectural standards.
. Collaborate with development teams and provide technical vision, advice and leadership to implement effective and accurate solutions.
. Write and maintain technical documentation associated with solutions and configurations.
. Lead projects related to the design of ServiceNow solutions, ensuring that deadlines and budgets are respected.
. Work with various stakeholders to understand requirements, track needs, and facilitate the design and implementation of solutions.
. Ensure continuous improvement of the ...
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