Full time
Solution Architect - Customer Care (SAP, Salesforce, EDI, ERP)
Posted by Smith+Nephew • Wrocław, Lower Silesian Voivodeship, Poland
About the Role
Life. Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.Are you ready to architect the future of customer care? Join us in Wrocław and help shape integrated, scalable solutions that connect systems, streamline processes and elevate the customer experience across our global contact centres. If you’re passionate about designing seamless integrations and enabling smarter service delivery, this is your opportunity to make a real impact.
What will you be doing?
As a Solution Architect – Customer Care, you’ll be at the forefront of transforming how we serve our customers. You’ll design and implement end-to-end solutions that support Order to Cash (O2C) processes in a global contact centre environment. Your work will span the integration of Salesforce Service Cloud, SAP S/4HANA, SAP CPI, EDI platforms and ESKER, enabling real-time data exchange and automation through robust API strategies.You’ll lead the development and ...Ready to Apply?
Submit your application today and take the next step in your career journey with Smith+Nephew.
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