About the Role
KEY RESPONSIBILITIES
Presales & Customer Engagement
- Collaborate with sales and business development teams to understand customer business objectives, technical requirements, and operational challenges.
- Act as a key technical advisor during the presales cycle, supporting customer meetings, workshops, solution discussions, and clarifications.
- Deliver technical presentations, demos, and solution walkthroughs to prospective customers, showcasing platform capabilities and differentiators.
- Build trusted relationships with customers by providing consultative, value-driven technical guidance.
Solution Architecture & Design
- Assist the Solution Architect Lead in designing end-to-end contact center solutions covering voice and digital channels.
- Develop solution architectures that are scalable, secure, resilient, and aligned ...
Ready to Apply?
Submit your application today and take the next step in your career journey with RayaCX.
Apply Now