Solar Technical Service Engineer

Looking for an experienced and energetic professional interested in joining a fast-growing and diverse team aimed at provide better Smart Energy solutions to our customers. The individual should be self-driving, responsible, a quick learner and a problem solver. If you are this unique individual, we’d love to meet you.

In this role you will:

1. Inverter installation instruction and maintenance training;
2. Answering consulting phone calls, reply to the e-mails for customer support;
3. Remote or onsite inverter troubleshooting. Inverter replacement, defect inverter troubleshooting and able to do site visit when needed.
4. Collect clear after-sales support cases Data and report to the leader.
5. Other teamwork assigned by the team leader.
6. Having knowledge of String Inverter, Hybrid Inverter and Utility-Based Projects adding advantage.
7. Responsible for after-sales support activity in the Particular Region.