Permanent

Software Support Technician

Posted by RedChair Recruitment • Kerry, County Kerry, Ireland

📍 Kerry, County Kerry 🕒 June 27, 2026

About the Role

We’re a leading recruitment agency representing a distinguished Medical Sales, Marketing, and Distribution company. Renowned for excellence, our client’s portfolio includes top-tier brands like Butterfly Network, Customed, Ansell, and 3M.

Seeking a proactive Software Support Technician for our client’s Technical Support Team in Kerry. Requires strong IT skills, troubleshooting abilities, and a customer-centric approach.


Responsibilities:

  • Provide exceptional technical support, handle installations, and conduct end-user training.

  • Collaborate on project teams for larger installations.

  • Manage customer queries via phone/email and maintain CRM records.

  • Identify and escalate software issues, ensuring timely resolution.

  • Maintain performance standards and manage customer requests effectively.
  • Qualifications and Experience:

  • Bachelor’s degree in IT, Computer Science, or related field.

  • ...

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