About the Role
- Provide support to client via phone, email and remote access.
- To provide one-stop solution to all for customer inquiries while upholding KPIs targets.
- Log records of customer interactions and follow up to ensure that appropriate actions are taken.
- Answer all enquiries professionally and politely to provide information about our products and services or obtain details of complaints.
Requirements
- Diploma/degree in the fields of Business, IT or Finance/Accounting.
- Familiar with Accounting software i.e. AutoCount/ABSS or experience in software support will be an added advantage.
- Good command in spoken and written English and Bahasa Melayu. Conversant in Cantonese/Mandarin is an added advantage.
- Service-minded & Analytical thinking.
- Fresh graduates are also encouraged to apply.
Working hours: Monday - Friday
: 9:00am - 6:00pm
Ready to Apply?
Submit your application today and take the next step in your career journey with Jtech.
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