Software Support Engineer

About NCR Atleos
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Position Summary & Key Areas Of Responsibilities
The Software Support (SWS) SME I works in partnership with clients, identifying product bugs, advising them how to use product technology and changing configuration setup to meet their business objectives or overcome problems. SWS SME I has domain and technical knowledge and needs to be customer oriented and ready to provide quick but quality solutions to satisfy customer needs.

Responsibilities

• Decisive individual with capability to work with minimal management guidance.
• Ability to research problems with no known solutions and design solutions for identified problems.
• Collaborate and communicate with technical ...