Software Release QA Specialist

Job Responsibilities:
- Execute test cases using both manual and automated testing techniques to ensure product quality.
- Design, develop, and maintain software systems to enhance the functionality and reliability of our products.
- Develop and maintain the test automation infrastructure and manage the QA lab environment.
- Troubleshoot and resolve issues within our mission-critical cloud services, implementing proactive solutions to prevent future problems.
- Create, maintain, and monitor internal service performance metrics.
- Collaborate with software development, release QA, and system operations teams to improve and enhance products and services.
- Work closely with R&D and technical support teams to track, troubleshoot, and resolve issues through the internal issue tracking system.
- Participate in customer calls for real-time troubleshooting as needed.

The Canada base salary range for this full-time position is expected to be betw...