Software Implementation Specialist

Description

Catalis is a leading government Software as a Service (SaaS) and integrated payments provider. We support municipal governments with solutions to streamline processes, enhance efficiency, and improve service delivery.

The Opportunity

We are seeking a Software Implementation Specialist to support and implement our CMMS products. This onsite position is based at our Edmonton office. Responsibilities include creating project plans, overseeing implementation, configuring software, collaborating with Customer Success, and maintaining client communication.

What You Will Do

• Meet with clients post‑sale to collect information for cost, quality, and schedule delivery.
• Work with the team to deliver an implementation project plan for each client.
• Communicate with clients throughout the implementation process to obtain feedback and approval.
• Learn, configure, and d...