Software Implementation Project Coordinator

As a Software Implementation Project Coordinator for the Veterinary Software Customer Experience team, you will lead implementation projects of our veterinary software for IDEXX customers, primarily focusing on the ezyVet product suite.

Why this role matters:

As the Software Implementation Project Coordinator in a customer-facing role you will handle software implementation projects. You will manage single and multi-site software projects, ensuring all requirements, timelines, budgets, and customer satisfaction goals are met.

As the primary point of contact for hospital managers, you will keep stakeholders informed about progress, risks, and expectations. You will work closely with customers and partners to drive a smooth onboarding and deliver an exceptional customer experience.

In this role:

Planning: You will create detailed rollout plans and schedules using templated onboarding plans within GuideCX, including milestone track...