Software Implementation and Support Specialist
Posted by WingSwept • Garner, North Carolina, United States
About the Role
WingSwept is seeking a Software Implementation and Support Specialist for our (CMTS) product. This person will be responsible for training new clients on how to use the application as well as providing the first line of support for clients as issues and needs arise. We are looking for someone who has an outgoing and friendly personality, with the soft skills to handle more difficult conversations and the technical aptitude and analytical skills to be able to identify and solve problems on the fly. This is a full-time, entry-level position with benefits including stock ownership (ESOP), profit sharing, 401(k) with a generous match, health, vision, dental, and disability insurance, and more.
The responsibilities of the position will include:
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