Software Engineer - uCaaS

Title: Software Developer – uCaaS

Department: Information Technology

Location: 6300 Steeles Ave West, Woodbridge

Total Potential Compensation: $95,000–$145,000

Position Summary

As a UCaaS Engineer, you will be designing and managing changes for our Microsoft Teams voice and enterprise cloud–based telephony ecosystem — making collaboration seamless across the organisation. This role goes beyond maintenance. You will design, integrate, and optimize a UCaaS platform that spans Teams, SBCs, PSTN, and compliance recording. If you’re passionate about voice technology, telecom integration, and modern collaboration tools, you will thrive here!

Responsibilities

• Engineer and support Microsoft Teams Voice and Operator Connect for all users.
• Support the manage Call Cabinet for compliance recording and analytics.
• Deliver insights through dashboards and reporting: Teams – CQD c...