Software Engineer

Backend Support Engineer (Cloud & Applications)
We're hiring a seasoned Backend Support Engineer to keep mission‑critical systems running smoothly across cloud platforms and distributed environments. If you're passionate about solving complex problems, supporting production systems, and working with modern cloud technologies, this role is for you.
What You'll Do
Support backend systems, APIs, and integrations built with Java (Spring Boot), Python, and JavaScript
Troubleshoot incidents, perform enhancements, and implement permanent fixes
Manage cloud solutions across Azure, GCP/UDP, BigQuery, and Databricks
Work with relational databases (MS SQL, DB2) to ensure reliability and performance
Monitor incidents, ensure SLA compliance, and escalate when needed
Collaborate with teams and vendors for complex issue resolution
Conduct root‑cause analysis and drive continuous improvement initiatives
Document processes, update knowledge bases, and communicate effective...