Full-time

Software Engineer - L3 Support

Posted by Canonical • Toronto, ON, Canada

📍 Toronto, ON 🕒 March 01, 2026

About the Role

Overview


Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. The company is founder-led, profitable, and growing. This is a remote role with teams in all time zones.



Responsibilities



  • Resolve complex customer problems related to Ubuntu, Kernel, Ceph, OpenStack, or Kubernetes and other open source software

  • Maintain a close working relationship with Canonical's Field, Support and product engineering teams

  • Participate in upstream communities

  • Develop bug fixes, backport patches, and work with upstream for inclusion

  • Review code produced by other engineers

  • Demonstrate good judgment in technical methods and techniques

Ready to Apply?

Submit your application today and take the next step in your career journey with Canonical.

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