Software Engineer

Software Engineer TECHM-JOB-25346 Location: Denver CO Skill: Infra Solution Architecting QUALIFICATIONS AND EDUCATION REQUIREMENTS A certificate or diploma from a technical college is a typical minimum requirement, but associate's and bachelor's degrees both exist in computer related majors as well. Good communication skills are essential for this role. PREFERRED SKILLS ¿ Minimum of 2 5 years Hands on experience in the EUC and specially with L2 services, with very strong windows knowledge and hands on and understanding of the Windows 10 / 7 OS and general Virtual Desktop Knowledge. ¿ Should be Client Certified and have an understanding of ITIL processes including Incident Management, Service Request Fulfillment and working on Incident Management. ¿ Prefer experienced working with ServiceNow and other ITSM tools and should understand the best practice of recording all customer transactions in incident / Request ticket worklogs. ¿ Follow Incident and Service Request process and other wor...