Full-time

Software Engineer, Customer Care

Posted by Lyft • Toronto, Ontario, Canada

📍 Toronto, Ontario 🕒 March 02, 2026

About the Role

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. 

We are looking for passionate and talented Software Engineers to join our Safety & Customer Care team. In this role, you will play a key part in leveraging rapidly evolving AI technologies to significantly improve our customer support experience. We highly value engineering excellence, cross-functional collaboration, and a dedication to writing clean, reliable, and highly performant code.


Responsibilities:

  • Collaborate with Product Managers, Designers, and other Engineers to define and deliver new product features and technical initiatives.

  • Design, develop, test, and deploy highly scalable and reliable software services and applications.

  • Write clean, well-tested, and maintainable code, following engineering best practices.

  • Participate in design...
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