Software Engineer - C++ and (Java or python)

Overview

Software Engineer - C++ and (Java or Python) Provide development support to the software development community across the organization by managing, maintaining, and troubleshooting the internal software application and tooling. Responsibilities

Respond to and triage support questions and requests from client engineers Extract relevant information from log files and other sources to debug, identify owners or root causes Write basic tools and test cases to improve the speed and quality of support Work with technical writers to improve documentation in areas covered by support Produce reports for leadership with data on the performance of the program Provide insights and suggestions on product development and the product roadmap; contribute to product development Manage and escalate client engineers' support queries, using advanced data tools for in-depth analysis to quickly identify and resolve issues, enhancing ML model development cycles Develop debugging scr...