Full-time
Software Development Specialist - L3 Production Support
Posted by NTT DATA North America • región centro, jalisco, Mexico
About the Role
Job Title
Software Development Specialist – L3 Production Support
Location: Guadalajara, Aguascalientes (MX-AGU), Mexico (MX)
Qualifications
- Hands‑on development experience in Core Java with at least 3 years
- Worked on projects using the Java tech stack
- Completed coding interview using CoderPad.io
- 6‑9 overall years of software experience
- Strong Java skills
- Experience with SQL, Splunk, and Git
- Hands‑on experience using ServiceNow and process workflow
- Hands‑on experience with AWS (preferred)
- 3+ years of relevant L3 support experience
Responsibilities
- Actively provide support for resolution of L3 issues with detailed analysis, code fixes, and rigorous testing
- Support product servers and clients on cutting‑edge platforms; contribute to continuous improvement and continuous delivery
- Continuously focus on enhancing ...
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