Software Development Manager, Amazon Connect Contact Lens (Vancouver)

Overview

Looking for a job where your work can have direct and massive impact? Excited to join one of the newest and most exciting AWS services? Come be a leader on a team that is building a product that will touch millions of people daily. Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. It is the result of ten years of development that built the tools Amazon uses to provide award‑winning customer service at massive scale, now available as a public AWS service. With Amazon Connect, you can create your own cloud‑based contact center and start taking calls in minutes. Leveraging Artificial Intelligence and the AWS ecosystem—including Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3, and Amazon Kinesis—Amazon Connect provides a truly frustration‑free, easy‑to‑use, extensible, and natural customer experience. We have a rapidly growing customer base and a charter that in...