About the Role
Job Description
- Deliver outstanding customer service.
- Maintain accessible, transparent, complete and detailed customer information files.
- Coach & monitor activity of local Key Account Management team to achieve team target.
- Cooperate with Sales team to achieve revenue target.
- Be a key contact, closed follow-up request & develop relationship with local buying offices.
- Exchange information with RKAM/GKAM to gain market share/ open new approval.
- Develop new services from global programs to Vietnam market.
- Propose strategic planning for business development to SBU/ BU.
- Keeps close contact with GKAM or RKAM to understand progress or time frame of KA program
- Keeps close connection with KA local representative office or its key sourcing agent to introduce our capability
- Monitoring & summarizing financial performance of the account and keep local managers and RKAM or GKAM u...
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