SMB Team Lead - Small Medium Business, Japan

About the team

:TikTok's SMB team aims to help businesses and brands of all sizes unleash their creative side, connect with our audience, or perhaps be discovered! From designing scaled sales and service delivery programs to ensuring our customers have best-in-class tools and products at their fingertips, our SMB team combines operational expertise with a customer-centric mindset to help businesses achieve their marketing goals on TikTok, no matter how big or small. Key Responsibilities:
- Lead and develop a high-performing team of Account Managers and New Business Development Reps, providing clear direction, coaching, and feedback to drive both client success and team growth.
- Own strategy and revenue outcomes across acquisition and account management, building scalable strategies and identifying opportunities to improve processes, tools, and workflows.
- Set clear expectations and foster a performance-driven culture, ensuring the team consistently meets and exceeds g...