SLA Manager

The opportunity

Hitachi Energy is looking for a Service Level Agreement (SLA) Manager at Grid Automation business in Vaasa, Finland. You will be working on domestic and global projects that typically consist of SCADA/DMS and RTU deliveries to end customers. This is a role for someone who has good leadership and management skills as well as a strong can-do mindset. You will successfully secure that the team can plan, execute and complete the projects to our customers globally.

How you'll make an impact

• Leading the project team with clear guidelines, tasks and milestones, while motivating and providing feedback.
• Managing all aspects of the project to agreed-upon customer requirements and ensuring all technical, safety, quality and financial targets are met.
• Overseeing the development of project plan documents in relation to scope, budget, schedule, and risk management.
• Monitoring each stage of project implementation to...