Full-time

Sitecore Support Engineer

Posted by Softtek • aguascalientes, aguascalientes, Mexico

📍 aguascalientes, aguascalientes 🕒 May 28, 2026

About the Role

Sitecore Support Engineer

Requirements

Must to have experience:

  • Support Engineer with experience in operating and supporting cloud native
  • Microservices based applications using Sitecore XM Cloud
  • Vercel
  • .NET Core
  • Strong background in C#, containerized environments (Docker/Kubernetes), and cloud data and integration services such as AppSync and DocumentDB.
  • Capable of troubleshooting end-to-end application issues, validating deployments, monitoring system health, and performing proactive maintenance, with working knowledge of Angular for frontend support and collaboration.

Responsibilities:

  • Incident resolution and root cause analysis across frontend, backend, and infrastructure
  • Service request fulfillment and application configuration support
  • Application monitoring and performance analysis in distributed systems
  • Deployment validation and p...

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