Site Reliability Engineer

Key Responsibility:

Reporting and Data Management:

• Maintain accurate, up-to-date operational dashboards and system performance reports.
• Generate regular service reliability, incident, and availability reports that provide actionable insights for engineering and leadership teams.
• Analyze trends in incidents, alerts, capacity, and system performance to identify opportunities for optimization.
• Ensure data quality, consistency, and completeness across monitoring and observability tools.
• Collaborate with DevOps and Cloud Engineering to collect and consolidate metrics required for SLO/SLI reporting.
• Support automation of reporting processes to reduce manual effort and improve real-time visibility.
• Organize and maintain documentation repositories, runbooks, and technical knowledge bases.

Ticketing Tool Support:

• Monitor, triage, and manage operational tickets related to infrastructure, system ...