About the Role
Responsibilities Include
- Maintains regular customer contact and communication by utilizing daily planned site activities and scheduling meetings with existing.
- Attend asset care (planning and maintenance meeting);
- Attend customer high level meetings and Convey company requirements to site
- Lead the water and energy project
- Manage logistic procurement and debt follow up within site;
- Speedy dissemination and redress of customer complaints and queries, in collaboration with relevant service line manager in charge.
- prepare KPI for line chemical usage as per forecasted production and meet Service delivery targets.
- Stock planning and control, liaising with operations to ensure timely delivery of service and product.
- Ensure customer satisfaction measures and KPIs are developed, achieved and maintained
- Chemical optimization
- Trouble shooting and provide reports
Safety custodian ...
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